If you bought a boxed version from our online store, then you can follow the same steps as above. The support team will then send you alternative download link to download the product you purchased. After 30 days, you will need to contact technical support and provide your order confirmation email as a proof of purchase. Note: You are eligible to download the product for 20 times within 30 days after you place that order. To view your order please visit Cyberlink Member Zone and click on Check Order Status. If you purchased Extended Download option along with your product, you can download the program that you purchased anytime during the valid period (2 years starts from the day you purchase it). To re-download software you have already purchased on CyberLink Online Store, you will need to go to your order information page and press the re-download button. There are three ways we can assist you: Download version
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